The Emergency Alert System (E2 Campus Alert) is a self-service, web-based, mass notification system that empowers Dillard University to send instant alerts to all subscribers such as students, faculty, and staff. The alerts can be sent via text message to cell phones, and/or via email. Subscribers can self-manage their accounts to register or deactivate the service, update phone numbers or emails addresses, and join available groups. To subscribe please visit https://www.e2campus.net/my/dillard/signup.htm

If a resident becomes ill or has an accident while in the residence halls, contact Residential Life staff and contact Student Health and Wellness. Student Health and Wellness is located on the first floor of the Student Union building. Should a resident sustain an injury or become ill when Student Health Services is closed, contact the after-hours Residential Life staff and/or call DUPD.

In New Orleans weather conditions may cause a drop in water pressure. When this happens the Sewage and Water Board (swbno.org) may issue a precautionary boil water advisory. If a boil water advisory is issued on campus, please adhere to the following recommendations:

1. Don’t Consume Tap Water

• Use bottled or boiled water to drink, cook, and brush teeth.
• Wash fruits and vegetables with bottled or boiled water.
• Don’t use ice from ice trays or ice makers. Make new ice with bottled or boiled water. 

2. Be Careful Bathing

• If you’re a healthy adult, you can bathe or shower with tap water. Be careful not to swallow any water.
• If you have open wounds or a weakened immune system, use boiled water to bathe.
• Use hand sanitizer after washing hands.

3. Take Care Cleaning

• Wash countertops and tables with boiled water.
• Use a rinse temperature of 150 degrees F, or a sanitize cycle on your dishwasher.
• Wash dishes by hand as usual. Then soak in a mixture of 1 gallon of water and 1 teaspoon of bleach for 1 minute.
• Do laundry as usual.

4. Boil Water Safely

• Heat water until large bubbles come from the bottom to the top of the pot (if using a stove) or microwave safe bowl (if using a microwave).
• Let the water boil for at least 1 minute. Let the water cool.
• Store the water in a clean container with a cover.
• Add a pinch of salt and shake to improve taste.

For more information on how to plan for a boil water advisory please visit: http://ready.nola.gov/plan/boilwater/

1. Determine where you will evacuate.

2. Notify residential life staff of your destination and contact number.

3. If you require evacuation assistance, contact the Office of Residential Life for information.

4. Pack Medicines, valuables, toiletry items, pillow and blanket or throw cover.

5. Discard all contents from your refrigerator.

6. Unplug all electronic devices. Move items away from windows and off the floor.

7. Take photos of your possessions if possible before you leave.

8. Take important papers and research documents.

9. Check with local media for further instructions.

10. If instructed you must evacuate. Failure to do so will result in disciplinary action up to and including expulsion.

Anyone found to have falsely set off a fire alarm will be reported, fined, and face additional disciplinary action. Such acts cause occupants to become complacent and refuse to leave the building whenever the fire alarms are activated, even in a real fire emergency. This could be potentially tragic. This act causes a response from the local fire department, which is a waste of time and resources, and may also cost the University. Further, it causes a disruption of normal operation in the affected facility. Portable Fire Extinguishers Portable fire extinguishers are located in all buildings on campus in various locations. It is against the law to tamper with or remove fire extinguishers. They should only be used in an emergency. In the event that there is a malfunctioning extinguisher, please report it to the Facilities office immediately. If anyone is seen tampering with a fire extinguisher, please report this immediately.

When the fire alarm sounds in your residence hall please do the following:

1. React promptly!

2. Proceed to the door of your room and check it heat with the back of your hand. If cool open the door slowly and check for smoke in the hall.

3. If no smoke is present, exit and close the door. Take only essential items such as keys, ID card. Medication, etc., and proceed to the nearest exit through the stairwell or ground floor and evacuate the building. Do Not Use the Elevator!

4. If your door handle is hot, or if there is smoke present, do not open the door.

5. Stay in your room and call 911 or DUPD at (504) 816-5310. When dialing 911 provide your location and you will be dispatched to DUPD.

6. Pack wet towels or blankets under the door.

7. Wave a bright colored item out of the window for ease of recognition.

8. Once out of the building, proceed to a safe area, at least 100 feet from the nearest exterior exit to avoid injury from explosions or heat. Do not reenter until you have been given the all clear signal from a staff person or the fire department.

When conducting fire drills, emphasis shall be placed on an orderly evacuation, rather than a speedy evacuation. Residents should become familiar with evacuation maps and routes in their facility. Fire drills are required in each occupied building on campus and are conducted as required. Drills will be held at expected and unexpected times, and under varying conditions to simulate the conditions that can occur in an actual emergency. Fire drills are very vital and essential for emergency preparedness training. Drills shall include suitable procedures to assure all persons subject to the drill participate. All occupants shall take part in the fire drill and evacuate the building immediately. Residents not leaving the hall in a reasonable amount of time during a fire drill will be fined and receive disciplinary action.

If you discover a fire please adhere to these guidelines:

1. Evacuate the building by way of the nearest exit. As you evacuate, close the door to the room where the fire is located.

2. If the fire alarm has not been activated, do so by using the pull station and leaving the building immediately.

3. Do Not Use the Elevator!

4. Notify the staff at your residence hall or call from a safe location.

5. Do not re-enter the building until given the all clear signal.

Flooding generally evokes an image of raging streams and rivers. Flooding can also result from a large amount of rainfall during a short period of time, overloaded storm sewers, or improperly designed run-off areas. In the event of a flood you should adhere to the following guidelines:

1. Keep a battery-powered radio tuned in to a local station.

2. Follow all emergency instructions.

3. If you are trapped in your building due to rapidly rising water, call 911 for help.

4. Move to a higher floor, or to the roof.

5. Take warm, weather proof clothing, a flashlight, cellular phone, and portable radio.

6. Do not walk or wade in flooded areas. Waters may be deeper than it appears.

7. Be prepared to evacuate. If advised to evacuate, do so immediately. Evacuation is much easier and safer before waters become too deep for standard vehicles to drive through.

8. If evacuating by car, do not drive where water is over the road or past barricaded road signs.

9. If your car stalls in a flooded area, abandon it as soon as possible and walk to safety in the direction you came from.

10. If evacuating by car, follow recommended evacuation routes, as shortcuts may be blocked.

The University assumes no responsibility for lost, damaged or stolen property.  The University does not provide insurance or financial protection, assume any responsibility for any loss or damage or destruction to the resident student’s private property or articles left after vacating the premises. 

One of the most important things to do when you step into living on your own is to protect your valuables. While we hope you never have to use it, insurance is important to have should an incident occur and your property is damaged.  All residents are required to declare their Renters Insurance decision on their Housing Application or Contract prior to moving in.  Your selection options at the time of application are as follows: 

• My personal items will be insured by my family's homeowner's/renter's insurance.
• I'm interested in purchasing Renter's Insurance through GradGuard (https://gradguard.com/renters-insurance/partners?refCode=dillard&tracking_code=cc,dillard).
• I will not insure my personal items at this time.

Residents are responsible for planning to insure their personal items while residing in university housing. Resident students are strongly encouraged to secure insurance for personal property.  This is particularly important in emergency related events such as power outages.  Any items needing refrigeration (i.e. groceries or medicine) can become an expense within an extended time period.  After determining what it would cost to replace your more expensive belongings, check to see if your family homeowner's insurance would cover the loss. If not, we recommend that you purchase additional personal property insurance or renter’s insurance.  The university has a partnership with GradGuard Insurance and Protection program that offers affordable rates for students.

All residential students are required to submit a Primary Evacuation Plan to the Office of Residential Life prior to taking occupancy within the housing unit. Residential Life keeps all Primary Evacuation Plans on file. When a state of emergency has been declared that requires residential students to evacuate from campus, residential students are required to activate their Primary Evacuation Plan and begin checking-out of the residence halls. The university recognizes that not all residential students will be able to evacuate on their own. The university can provide limited transportation at the student’s expense or off-site shelter to a limited number of residential students. Students who are unable to evacuate on their own are required to alert the Office of Residential Life by submitting either Request for Transportation Assistance form or Shelter of Last Resort form by the required deadline.